Ms. Chappell has been trusted by organizations that include the FBI, the US Navy, IBM, HP, Cisco Systems and Microsoft. Her presentations at Novell's BrainShare, HP's Enterprise Technical Symposium, and Microsoft's TechEd are consistently the most highly attended and rated sessions.Her ability to effectively train a company�s IT and IS teams has resulted in millions of dollars of savings for many Fortune 100 companies as well as local, national and international law enforcement and government institutions. Ms. Chappell provides onsite analysis services and training through the Protocol Analysis Institute.